25 Jan 2021

Digital and IT Support Volunteers needed

Are you a tech savvy individual wanting to help?

Wimbledon Guild and Merton Library Services have created a project aiming to support and empower vulnerable Merton residents to get online. We aim to achieve this by providing IT devices on a loaning scheme and provide volunteer support to build upon their confidence when using their device. We are looking at recruiting volunteers for two roles, both outlined below. 

Digital Support Volunteers Required

Would you like to support vulnerable residents in Merton by helping and empowering them to feel more confident on their digital device?

Can you spare a few hours a month to help provide supported guidance through telephone support?

Role:

To assist and support vulnerable clients with their chosen tech device, in the basics of computer use and general IT enquiries.


Duties include:

  • To assist and support vulnerable clients with their device on a 1:1 basis via telephone guidance
  • Support with general IT enquiries (basic set up, email, zoom, interest etc.)


IT Support Volunteers Required

Are you a tech savvy individual wanting to help?

We're looking for skilled IT volunteers to support vulnerable residents by providing technology support within specialised areas, such as:

 

·         Troubleshooting

·         Equipment maintenance

·         Install software etc.

 

Role:

To provide advanced technology support to vulnerable people. 


Duties include:

  • Provide technology support to our residents at home
  • Help install or update hardware and software
  • Carry out equipment maintenance, diagnosing problems, malfunctions etc.
  • Erase disk data


Contact

If interested please email Rachael Dudson at rdudson@wimbledonguild.co.uk or call 0208 946 0735.

We need your help...

Every year, we provide financial and emotional support to over 2,000 people in our local community. Since Covid-19 that number has increased, and as well as helping our existing clients, we’re now also providing urgent support to hundreds more local people whose lives and livelihoods have been impacted by the pandemic.

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