Warm & Well
The Warm & Well in Merton campaign is raising awareness of the importance of staying healthy and active year-round, including during the warmer weather.
Warm & Well in Merton is a partnership between Wimbledon Guild, Merton Council, Age UK Merton and Thinking Works. We are on hand to provide you with free, confidential advice on transport, benefits, debt and housing support.
Do you have an RTS meter at home? Now is the time to act!
The signal that controls Radio Teleswitch Service (RTS) meters (also known as Dynamic Teleswitched Service (DTS)) is being switched off from 30th June 2025.
If you have a Radio Teleswitch Service (RTS) meter at home you need to act now. Otherwise your heating and hot water might stay permanently on or permanently off. You might also be charged the wrong price for your electricity.
How do I know if I have an RTS meter in my home?
You might have a Radio Teleswitch (RTS) or Dynamically Teleswitched (DTS) meter if:
- your home has a separate switch box near your meter with a Radio Teleswitch label on it
- your home is heated using electricity or storage heaters (sometimes called panel heaters)
- there is no gas supply to your area, including households in rural areas and high-rise flats
- you get cheaper energy at different times of day, for example, you might be on an Economy 7, Economy 10, or Total Heat Total Control Tariff
You might find a teleswitch in the same box as your meter or in a separate box. If it's in a separate box it will usually be black. If you’re not sure, talk to your electricity provider today.
What should I do if I have an RTS meter, or I’m not sure if I do?
Contact your electricity supplier. They will be able to check with you whether you have an RTS meter. If you do, they’ll arrange to replace your meter free of charge.
Warm & Well can help you with:
Information on staying well in warmer weather
Financial support for individuals
Energy saving telephone advice
Staying well in warmer weather
Although we are often glad for those sunny days, we have been experiencing much warmer weather the past decade, so we need to take extra care for our health as the temperatures soar. According to Public Health England, 1 in 5 homes in England are prone to overheating.
Do you know how to keep yourself and your home cool during the heat?
When the warm weather hits…
Click below for more ways you can stay cool at home in hot weather:
Wear light coloured, lightweight cotton clothing
Use electric fans if the temperature is below 35°C
Avoid extreme physical exertion
Give your body a break from the heat
Watch out for signs of becoming unwell
Ask someone to check on you or check on friends
Find out below what action you should take depending on the temperature:
Below 15°C (59°F)
18°C (64°F)
21°C (70°F)
24°C (75°F)
27°C (81°F)
30°C (86°F)
33°C (91°F)
36°C (97°F) and above
For more information please call us on 020 8946 0735 or email: warmandwell@wimbledonguild.co.uk
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