How to make contact

Following the latest government advice around the Cononavirus, we have had to make some temporary changes to how we operate. Please see our Cononavirus response page for full details. 

We take self-referrals only although you may also be supported to refer yourself by your GP or other agency.

Coronavirus update: Talking Therapies remains open, both for our current and newly self-referring clients.  We are changing the way we work to telephone only in order to protect our clients and staff.  We ask that clients do not come to Guild house.

Due to the exceptional circumstances, we will not be undertaking new referrals this week but will continue to allocate clients on our waiting list.

How to access our Talking therapies services

  • Tel: 020 8296 0030
  • Email:
  • We take referrals by phone between 10am - 12.30pm on Monday, Tuesday and Thursday only
  • When you first call us, our admin team will ask you a few questions on the phone to make sure we are the right service for you
  • Once you have been completed this 10 minute call, an initial consultation will be booked with a counsellor/therapist
  • When you attend your first appointment the counsellor/therapist will assess and discuss with you which of our services are most likely to be right for you

We have appointments throughout the day and evening and our office is open during these times:

Monday - Thursday 9am - 10pm

Friday 9am - 8pm

Saturday 9am - 2pm

Counselling Training 

If you would like to talk to us about our Counselling Training, contact us on:


We need your help...

Following government advice, we have had to make some temporary changes to how we operate. However, we are still working hard to support the vulnerable across Merton during these difficult times. Now, more than ever, we need your help.