26 Apr 2021

Befriending Support Coordinator

Do you have a strong desire to support and empower people?

Befriending Support Coordinator

Hours: 22 hours per week

Salary: £26,500 pro-rata

Deadline for applications: 10.00am on Monday 10th May 2021

Interview date: Thursday 20th May 2021

Do you have a strong desire to support and empower people who may be going through a hard time? Are you empathetic, caring and able to listen and help without judgement?

 Wimbledon Guild is a community charity in the London Borough of Merton providing a hand-up, not a hand-out. We want our customers to feel valued, respected and empowered to live life their way. Whether someone needs emotional, financial or practical support, they can turn to us for help getting back on track.  Wimbledon Guild is more than just a place, it is a real community where everyone belongs.

 Our Befriending Programme supports vulnerable and isolated clients, providing a listening ear and companionship. Due to the pandemic, we are seeing an increase in requests for a befriender and more clients with complex physical and/or mental health issues. Our service is currently telephone based and we hope to resume home visits in the future.


We are looking for someone with: 

  • Excellent verbal and written communication skills and the ability to support individuals using a person-centred approach
  • Strong interpersonal skills to be able to build relationships, and work collaboratively with clients, volunteers, internal colleagues and external organisations
  • Excellent computer literacy skills and experience of using databases to keep records and report on outcomes by collating case records
  • Ability to use judgement to assess complex situations, assess risk and provide appropriate responses and solutions for clients who are experiencing isolation and/or distress
  • Ability to travel throughout Merton
  • Able to work flexibly including occasional evening hours


If you think this sounds like you, please complete your application by sending a CV and supporting statement explaining how you meet the person specification criteria and why you would like this job, along with our short application form to jobs@wimbledonguild.co.uk

We may close the role early if we receive a large number of applications so please do not wait until the closing date to apply.

Download full job description

Download short application form

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We need your help...

Every year, we provide financial and emotional support to over 2,000 people in our local community. Since Covid-19 that number has increased, and as well as helping our existing clients, we’re now also providing urgent support to hundreds more local people whose lives and livelihoods have been impacted by the pandemic.