Coronavirus response

We will continue supporting families and individuals experiencing loneliness, isolation, mental health problems, food poverty and financial instability for as long as is needed.

We are working with our partners in the London Borough of Merton, the Clinical Commissioning Group, Age UK Merton, Merton Connected and others to coordinate our efforts and resources across the borough as the Merton Community Hub. It was set up in March 2020 and, so far, has helped over 4,500 isolated households and those at risk from COVID-19. 

Talking Therapies remains open, both for current and newly self-referring clients.  We are currently offering support online or by telephone and ask that clients do not come to Guild House. We are taking new referrals for Talking Therapies, for details see our telephone triage times.

Our Grief Support service is providing support via video and telephone calls. Due to high client demand, we may be fully booked for 1:1 appointments but will always do our best to help where we can. We aim to respond to your email within 48 working hours, but this may be longer due to the current circumstances.

Our Befriending volunteers are no longer making home visits but are keeping in contact with their friend via phone calls.

Our Small Grants programme is now open for referrals from professionals/key workers. We are currently distributing supermarket vouchers only, and assessments are taking place over the phone.

Our Activities team has moved many of their activities online, and is also staying in touch over the phone with their clients. 

Our Wellbeing Support team is still taking referrals but are encouraging people to communicate by phone rather than in person. 

Our HomeFood Café is starting to reopen and is taking lunch bookings again. To book, call 020 8946 0735 or email Hilary at hcollis@wimbledonguild.co.uk.

Our charity shop in Mitcham is now open, and we're gratefully accepting donations - especially children's toys and men's clothes, shoes and belts. Please call 020 8946 0735 to book a donation slot.

Due to Covid restrictions, we're only able to accept donations at Guild House on Tuesdays and Thursdays by appointment. Thank you.

What is closed for now?

All of our in person clubs, classes, talks and trips have been suspended until further notice. We are running a full programme of online clubs and classes which are currently free.

We have taken the decision to cancel all of our in person Counselling Training courses for now. We are instead offering an online programme of CPD events

Please do not come to Guild House unless you have appointment to do so. 

How can you help?

We are working with Merton Connected, Merton Council and others in the voluntary sector in the borough to mobilise a volunteer taskforce to help isolated households and those at higher risk from COVID-19. Anyone who puts themselves forward may be asked to support people who are currently unable to leave their home.

If you would like to volunteer, please fill out this form.

If someone requires help, ask them to email help@mertoncommunityhub.org.uk or call 0208 066 4086.

You can also help by donating to Wimbledon Guild. Head over to our donate page to help us help others. 

Updates from our staff

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Volunteer chat - Dawn

How has Dawn, our Wimbledon Guild Community Garden Lead Volunteer, adjusted to life since lockdown?

Our volunteer story - Capsticks

Capsticks tell us how they're supporting Wimbledon Guild customers during Covid-19.

My volunteer story - Jennifer

One of our Talking Therapies volunteers shares her story.

My Volunteer Story - Toby

One of our volunteers shares how and why he became a befriender.

We need your help...

Every year, we provide financial and emotional support to over 2,000 people in our local community. Since Covid-19 that number has increased, and as well as helping our existing clients, we’re now also providing urgent support to hundreds more local people whose lives and livelihoods have been impacted by the pandemic.

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